We can help!
We know that securing housing can be a stressful process, and we are here to
help. If you or your parents have any questions, please call
(310-777-3456) or email one
of us at the office and we will be glad to answer your questions about the
leasing process, the paperwork, the Conquest philosophy, our properties, or
anything else. If you are worried about completing your paperwork
correctly, please feel free to bring it in to our office in advance, and we
will make sure everything is correct so that you can sign for the apartment you desire with no delay.
Once you understand the leasing process described above, please read the
"Frequently Asked Questions" (FAQ) listed below.
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Frequently Asked Questions (FAQ)
When
can I come see a place?
Each building has its own page on this website in the
apartments section. There you will find floor plans for all
apartments, building layouts, virtual tours, photo slideshows,
parking plans and much more. The virtual tours are awesome, so be
sure to check them out!
Property and apartment tours will be offered at Centurion Monday through Friday
(no Saturdays) between 3:00pm and
5:00pm. To take a tour, simply show up in front of the building
and a tour guide will be there to meet you and show you around the
building.
I
want to sign a lease with Conquest, but I am not able to come to the
office in person. Can I still sign a lease?
Yes, leases can be signed via email. Start by filling out your
Application and Continuing Guarantee. You can fax or email
your completed Application and Notarized Continuing Guarantee to our
office. Once they have been received and approved, you will
need to pay your application fee of $30 per student and security
deposit (equal to one month's rent). Paying this is usually
easiest when done by credit card. Once payment is received, we
will email you your lease. You will then need to sign your
lease and email or fax it back to us, and you will be all set!
Please note that this is for new lease signings only, and not for
lease changes.
Do I have to go through the same process every year to receive housing with Conquest?
No way! Once you are in the Conquest system, you never have to go
through the process again. You have first priority at staying in your
apartment for the following school year. If you
choose not to stay in your apartment, you have first priority at
switching into a different apartment in any of the 3 existing Conquest buildings
or any new Conquest building under development.
You will also receive preferential pricing.
Being in the Conquest system guarantees that you will have housing
in any of our buildings that you choose for the remainder of your time
at USC. Even if you go abroad, or leave school for a couple of
years, you will still remain in the system and be able to choose your
apartment before the public has an opportunity.
In short, you will only have to go through the process
one time to become a member of the "Conquest Family".
Is there a limit on how many people can live
in an apartment at Conquest?
Studio - up to 3 people
What costs are there in addition
to my rent (what's included and what’s not)?
Rent includes parking, Ethernet,
HDTV
ready Dish Network
Television (1 receiver included), and trash pick
up. Residents pay for all utilities (power, water/sewer, gas and phone).
How much will my utility bills
be?
Please take a look at
this
survey to help you get an idea of how much utilities will
cost.
Do I need to have roommates
to live in Conquest?
Nope. You can live in a 1-bedroom all by yourself,
or share a studio if you prefer. The rent per apartment does not
change. The cost is dramatically different
in both situations, and is up to you to decide.
What
if I need to move in early (summer housing)?
If the apartment is available for summer, you can move in
early. You can start your lease any day between the earliest move-in
day and your lease start date in August.
We do not lease for summer only, you must sign a lease for the school
year.
Do I have to be a USC student to live in your buildings?
Nope. Anyone can live here. Leasing is done the same
way for everyone. Conquest Student Housing is an equal opportunity
housing provider. We do not discriminate based on race, color, religion,
sex, marital status, national origin, ancestry, familial status, disability
or school pride (hmmm... any Bruins out there?).
Can I rent furniture?
Yes. We offer a wide variety of furniture items for rent.
Please click here to view all of our furniture
rental options. When signing your lease, you will need to choose which
furniture items
you want to rent. Once you
commit to renting furniture from Conquest, no additional work is
needed. As a courtesy, we will arrange for the furniture to be moved
into your apartment prior to your move in date!.
What if I don't have roommates
yet? Can I sign now and add them later?
Yes. You will need to come in with the entire
security deposit and sign for the apartment. Your new roommates will still be required to have all the same
paperwork that you had before we can add them. Please keep in mind there is a $100 transfer fee EACH
time you change the lease, and all roommates must come in together to
resign.
Can boys and girls live together?
Sure.
What is all this “required
paperwork" and what other details are important?
Application:
2 pages to be filled out by the student. Don’t leave any blank spaces.
Continuing Guarantee: This form needs to be filled
out and signed by your parent or legal guardian
of whom should be financially solid, and notarized to be valid . Basically,
it says that if you are unable to pay your portion of the rent, your
parents will be responsible to back you up. It does not matter how old
you are, EVERY person needs to have a continuing guarantee or co-signer.
The Security Deposit:
The Security Deposit: The amount of the deposit is equal to one months
rent, and is used for cleaning and damages only. The deposit will
be refunded within 21 days of move-out, as provided by California state
law.
Acceptable
forms of Payment: Personal Check (made out to Conquest Student
Housing), Cashier's Check, Traveler's Check, Money Order. We do
accept credit cards, but remember RentPayment
charges a small credit card processing fee for their services. All funds have to be in
U.S. Dollars drawn from a Bank in the United States .
Sorry, No Cash.
To pay by credit card, Go to RentPayment,
Login as a new user (It will walk you through the process. When
asked for an activation code just leave it blank). Also, note
that RentPayment now allows you to pay rent via their new
RentByText system! Having problems? Call
them toll free at (866) 289-5977.
If you are paying by credit card, you do not need to have the actual
card with you at your lease signing. You just need to have the
card number, expiration date, name as it appears on the card, the
three-digit security, and the billing address.
You can also pay your rent online by credit card on My
Conquest once you are a Conquest resident.
What’s a notary? How
do I get something notarized?
It’s a person who stamps your Continuing Guarantee
to verify that your parents or co-signer (and not your little brother
or your roommate) signed it. Your parents will know how to find one
(at a bank, post office, or their company).
If it’s
not notarized, we won't accept it. We
can issue your registration number and sign your lease with a faxed/emailed copy of the
notarized continuing guarantee. Be sure to have your parent mail
the original to our office so we can replace the faxed/emailed copy upon
receipt.
What
about pets?
We DO NOT allow dogs or birds in any of the Conquest
apartments, no exceptions. You can have an aquarium (limit 10 gallons),
or a cat. Keep in mind however, that more money will be taken out of
your security deposit for flea cleaning, deodorizing or carpet replacement.
There is an additional deposit required for having a cat.
What
will my new lease look like - can I see it before I sign it?
Yes you can.
Please click to see a sample
lease. This lease is identical to the one you will be signing.
What happens
when someone sends me a package?
The US Post Office, UPS, FedEx, etc. will try to deliver
the package directly to your apartment. If there is nobody home to
sign for it, they will bring it to the Conquest office. When we
receive it, we will send you an email letting you know that you have a
package. You will have 3 days to come pick it up from us.
After 3 days, the item will be returned to sender if it has not been
picked up. If
the items being shipped are fruit, flowers or some other item that needs
to be kept cool, we will keep it in our cooler for you as a courtesy.
Please note that the package size limit is 3' x 3' x 3' and all
packages must weigh less than 50 pounds.
What happens if we decide
to cancel our lease after we’ve signed?
There will be no cancellation after the lease is signed.
If you notify us of your intent to cancel, we will actively attempt
to find someone to take over the apartment. When we find someone, we will
keep your entire security deposit, and release you from your lease obligation.
If we DON’T find anyone, you will be responsible to pay
rent under the terms of the lease until we are able to find someone.
What
happens if I have an emergency maintenance request after office hours?
For all emergency maintenance requests, please call the office and follow
the prompt for security. The security officer will come on the
line, and contact the on-call maintenance technician. The
maintenance technician will be sent directly to your apartment. We
are available 24 hours a day, 7 days a week, 365 days a year to handle
emergency maintenance issues.
How do I get a job at Conquest?
Conquest Student Housing also hires student workers to be tour guides during
our leasing season each year (January through March).
Still haven't found a
place to live?
Residents (interested in finding someone to
take over their lease
due to studying abroad, graduating early, etc) may post a notice
on the "ROOMMATES"
page, in which students can contact each other
directly.
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Copyright © 1999 [Conquest Student Housing]. All rights reserved.
Revised:
January 07, 2011